Data protection

Protection of your data

We take privacy seriously
Protecting your privacy when processing your personal information is important to us. When you visit our website, our web servers store by default:

  • Your IP address,
  • The website from which you came to our website,
  • The websites you visit with us,
  • The session IDs that allow us to associate your visit across multiple subpages,
  • The information about your system, such as device type, operating system, browser, screen resolution,
  • The date, time and duration of your visit

This information is absolutely necessary for the technical transmission of the website as well as for secure server operation. The stored data do not allow any conclusions about your person. A personalized evaluation of this data does not take place.

If you send us data via contact form, this data will be stored in the course of the backup on our servers. Your data will only be used by us to process your request. Your data will be treated confidentially. A passing on to third does not take place.

Responsible body:

RGB Rankinc GmbH
Owner: Katharina Strenski
Lückhoffstraße 30B
14129 Berlin

Personal data
Personal data is data about you. These include your name, address and e-mail address. You do not have to divulge any personal information in order to visit our website. In some cases we need your name and address as well as further information to offer you the desired service.

The same applies in the event that we supply you with information material on request or if we answer your inquiries. In these cases we will always point this out to you. In addition, we only store the data that you have transmitted to us automatically or voluntarily.

If you use one of our services, we usually only collect the data necessary to provide you with our service.

Automatically stored non-personal data
When you visit our website, we store certain information for administrative and technical reasons. These are: type and version of the browser used, date and time of access, as well as the IP address. These data are anonymized and used only for statistical purposes or to improve our Internet and online services. These anonymized data are stored separately from personal data on secure systems and can not be assigned to individual persons. This means that your personal information remains protected at all times.

When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on your hard drive. The legal basis for the use of cookies is Article 6 (1) (f) GDPR.

Information stored in the cookies will allow you to automatically recognize it the next time you visit our website, which will facilitate your use.

Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognized the next time you visit, you can also refuse the use of cookies by changing the settings in your browser to “decline cookies”. The respective procedure can be found in the operating instructions of your respective browser. If you refuse the use of cookies, however, it may come to restrictions in the use of some areas of our websites.

Google Tag Manager [IS5]
This website uses Google Tag Manager. The Tag Manager does not collect personal information. The tool triggers other tags that may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. The privacy policy of Google for this tool can be found here:

Google Analytics with anonymization function
We use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter “Google”. Google Analytics uses so-called “cookies”, text files that are stored on your computer and thereby allow an analysis of the use of the website by you.

The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.

We use Google Analytics on our website with the addition “_gat._anonymizeIp”. In this case, your IP address will already be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymised.

Google will use this information to evaluate your use of our site, to compile reports about the site activity for us, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.

Google does not claim to link your IP address to other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.

Google also offers a deactivation add-on for the most popular browsers, giving you more control over what Google collects about the sites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics that no website visit information should be transmitted to Google Analytics. However, the Google Analytics Disable Add-on does not prevent information from being transmitted to us or any other web analytics services we may use. Further information on the installation of the browser add-on is available via the following link:

If you visit our site via a mobile device (smartphone or tablet), you must instead click on this link to enable tracking by Google Analytics within this website in the future prevention. This is also possible as an alternative to the above browser add-on. Clicking on the link places an opt-out cookie in your browser that is valid only for that browser and this domain. If you delete cookies in this browser [CV7], the opt-out cookie will also be deleted, so you will have to click the link again.

If you’ve consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads, Google will use your data with Google Analytics data to provide audience lists for Create cross-device remarketing. To do this, Google Analytics will initially track your Google-authenticated ID associated with your Google Account (that is, personally identifiable information) on our website. Afterwards, Google Analytics will temporarily link your ID with your Google Analytics data to optimize our audiences.

If you do not agree with that, you can do this by setting your account in the My Account section of your Google Account.

Integration of the Trusted Shops Trustbadge / other widgets
The Trusted Shops Trustbadge is integrated on this website to display the Trusted Shops services (e.g. Trustbadge and collected reviews) as well as to offer Trusted Shops products to buyers after an order.

This is necessary to safeguard our legitimate prevailing interests in an optimal marketing by ensuring the safety of your purchase according to Article 6 (1) f GDPR. The Trustbadge and the services advertised with it are an offer of the Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. In the following, we inform you about the essential contractual contents pursuant to Art. 26 (2) DSGVO within the scope of this data protection notice.

The Trustbadge is made available by a USA-based CDN provider (Content-Delivery-Network). An adequate level of data protection is ensured by standard data protection clauses and other contractual measures. You can find further information to the data security of Trusted Shops GmbH can be found in their privacy policy:

When the Trustbadge is called up, the web server automatically saves a server log file which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.
After order completion, your email address, which is hashed by cryptological one-way function, is transmitted to Trusted Shops GmbH. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. This serves to check whether you are already registered for services with Trusted Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shops’ overriding legitimate interests in the provision of the Buyer Protection linked to the specific order in each case and the transactional evaluation services pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO.

If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and a personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 (1) lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA by standard data protection clauses and further contractual measures, and in the case of Israel by an adequacy decision.

Within the framework of the joint responsibility existing between us and Trusted Shops GmbH, if you have any data protection questions and wish to assert your rights, please prefer to contact Trusted Shops GmbH using the contact options provided in the data protection information linked above. Irrespective of this, however, you can always contact the responsible person of your choice. Your inquiry will then, if necessary, be forwarded to the other responsible party for a response.

Live chat application
Our shop offers the possibility of using the live chat system of The chat is integrated in our source code and is loaded when the website is called up. By using the chat you automatically use the services of The collected data includes: chat history, IP address at the time of the chat, and country of origin. These data will not be shared with third parties and are for your protection and internal statistics only. The data is not intended to identify you. They are not saved permanently, but after completion of the chat or leaving the website automatically deleted after some time. At your request we delete the data immediately. The purpose and scope of the data collection and the further processing and use of the data by as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of

Customer account
We set up a password-protected direct access to their stored stock data (customer account) for every customer who registers accordingly. Here you can manage your address data, bank details and the newsletter. You undertake to treat the personal access data confidentially and not to make it accessible to unauthorized third parties. We can not accept liability for misused passwords unless we are responsible for the abuse. With the function “stay logged in” we would like to make the visit of our web pages as comfortable as possible. This feature allows you to use our services without having to log in again each time. However, for security reasons, you will be prompted to enter your password again, for example if you want to change your personal information or if you would like to place an order. We recommend that you do not use this feature if the computer is shared by multiple users. Please note that if you use a setting that automatically deletes stored cookies after each session, the “stay signed in” feature will not be available.

Privacy Policy for the use of Facebook plug-ins (Like-Button)
On our pages plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. You can recognize the Facebook plug-ins by the Facebook logo or the “Like-Button” (“Like”) on our site.On an overview of the Facebook plug-ins can be found here: When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server, which informs Facebook that you have visited our site with your IP address -Button “while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile .This allows Facebook to associate the visit of our pages to your user account.We point out that we as the provider of the pages no Knowledge of the content of the transmitted data as well as their use by Facebook Further information can be found in the data protection statement of facebook at

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.


We have taken technical and administrative precautions to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are obliged to the valid data protection laws.

Whenever we collect and process personal information, it will be encrypted before being transferred. This means that your data can not be misused by third parties. Our security measures are subject to a constant improvement process and our data protection statements are constantly being revised. Please make sure you have the latest version.

Affected rights
Please contact us at any time if you would like to find out which personal data we store about you or if you want to have them corrected or deleted. Furthermore, you have the right to restriction of processing (Article 18 GDPR), a right to object to processing (Article 21 GDPR) and the right to data portability (Article 20 GDPR). In these cases, please contact us directly.

Changes to this Privacy Policy
We reserve the right to change our privacy policy if necessary due to new technology. Please make sure you have the latest version. If any fundamental changes are made to this privacy policy, we will post it on our website.

All interested parties and visitors of our website reach us in privacy issues at:
RGB Rankinc GmbH
Owner and Data Protection Officer: Katharina Strenski
Lückhoffstraße 30B
14129 Berlin

Telephone number: +49 30 30 60 26 31
E-mail address:

If our data protection officer can not answer your request to your satisfaction, you remain in any case your right to complain to the responsible for your state data protection supervisory authority.

Feel free to write to us!

We will get back to you as soon as possible.


click on the WhatsApp support contact or send us your request via the contact form.

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